At Good Faith Clean, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the rights you have regarding your information.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly when you interact with our website, request a service, or contact us. This may include:

• Personal Identifiable Information (PII): Name, phone number, email address, billing information, and service details.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
• Payment Information: For billing purposes, we may collect credit card information, though we use secure third-party payment processors.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, manage, and improve our cleaning services.
• To communicate with you regarding appointments, promotions, or inquiries.
• To process payments and manage billing information.
• To ensure the security and proper functioning of our website.
• To comply with legal obligations and resolve disputes.

We will not sell, rent, or share your personal information with third parties for marketing purposes without your consent.

3. How We Protect Your Information

We take your privacy seriously and implement reasonable security measures to protect your personal data. These include:

• Encryption technologies to protect sensitive data during transmission.
• Secure servers and storage systems to prevent unauthorized access.
• Access controls to ensure that only authorized personnel can view your personal data.

However, no method of electronic transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your information in the following cases:

• With Service Providers: We work with trusted third-party vendors to process payments, provide website hosting, and deliver services. These providers are required to maintain the confidentiality of your information and use it only to perform the services we have contracted them for.
• For Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., to comply with a subpoena or legal process).
• In Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

6. Your Rights and Choices

As a user, you have the following rights concerning your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
• Deletion: You can request that we delete your personal data, subject to certain exceptions (such as legal obligations or contractual requirements).
• Opt-Out: You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the email or contacting us directly.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Good Faith Clean
Email: info@goodfaithclean.com